Best Buy In Pineville Nc

Best Buy In Pineville Nc – Charlotte shoppers will be the first in the country to try several new shopping experiences at Best Buy stores, including the company’s first store in Pineville. Best Buy

Just in time for the biggest shopping season of the year, Best Buy shoppers in the Charlotte area will be the first in the country to roll out refurbished stores and a new shopping experience on Monday, the company exclusively confirmed to Observers.

Best Buy In Pineville Nc

The Minnesota electronics retailer’s pilot program includes opening its first store, its first automated installation garage and its first “experience” center, while adding additional warehouse space for online ordering and repair and support technology.

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“We are testing several prototype stores in the Charlotte area with the goal of offering our customers a different shopping experience — all in the same market,” said Best Buy spokesman Kevin Flanagan. “

The Charlotte store hasn’t changed in decades, and as the customer base grows, people may not have the opportunity to experience “the best of Best Buy,” Best Buy CEO Damian Harmon said.

He oversees Best Buy stores, Geek Squad and service, and leads efforts to enhance the customer experience in stores, online and in customers’ homes.

“This is a great opportunity in a growth area,” Harmon said. “The pandemic has accelerated our desire to test our stores geographically.”

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During the company’s most recent earnings call in August, Best Buy shared its plans to test its network of stores and refine options for a seamless shopping experience.

The company reported better-than-expected second-quarter results, with Best Buy CEO Corey Berry noting increased demand for continued technological innovation thanks to its mixing and streaming businesses. “We provide solutions to help them work, learn, play, cook and connect from home,” she said.

While all 10 Best Buy stores in the Charlotte area will see changes in product and fulfillment, two are moving away from the traditional store model, according to the company. It is unclear whether the change will begin elsewhere in the country. “We’re still in the early stages of assessment (and) learning,” Flanagan said.

▪ The Pineville store will be Best Buy’s first store and first “Automatic MegaHub,” which will include a garage for speakers, new radios and a remote-start system by a certified automotive expert.

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According to Best Buy, the Centrum Parkway store is a one-stop shop for customers to buy discounted and refurbished items, including TVs, computers and appliances.

The store will be a Charlotte-wide repair center for broken phone screens, broken washing machines or other items.

▪ The newly renovated Charlotte-Northlake store will be an “experience center” where customers can learn more about each product brand. “Customers can experience everything we sell in one place,” Harmon said.

The 35,000-square-foot store will be a unique experience center for audio, home theater and appliances, and fitness equipment. The store will showcase all the brands Best Buy sells, from Apple and Samsung to Oculus and Lego, allowing customers to see how everything works and learn how to use it.

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“What we want to do is create a great experience, so when you walk in, you feel like you’re going to have the best technology to support you, and when you go out, you know how to use it,” Harmon said. .

▪ Some store shelves have been reduced from 45,000 sqm to 35,000 sqm or even 15,000 sqm to provide more storage space to fulfill orders for faster delivery.

For example, the Gastonia store includes a new customer service center and expanded warehouse space with new technology to quickly fulfill online orders for local customers.

Because the new look is easier to navigate, customers don’t have to worry about less space, Harmon said.

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▪ Looking forward to seeing more products. For example, Concord Mills and Hickory stores have expanded to accommodate theaters, appliances and computers, as well as new “experiences” from Apple, Microsoft, Google, Samsung, Sony and LG.

Best Buy has more than 1,000 stores in the U.S. and Canada and employs about 100,000 people, according to the company’s website. Best Buy has approximately 1,500 full- and part-time employees in the Charlotte area.

Catherine Muccigrosso is a retail reporter for Charlotte Observer. An award-winning journalist, she has worked for several newspapers and McClatchy for over a decade.

The home improvement retailer plans to close 150 stores across the country. The list of 56 stores has been announced.

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